Privacy Policy
At Make It Naturally, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website www.makeitnaturally.com.au.
By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect two types of information:
Personal Information: This includes your name, email address, phone number, billing and shipping addresses, payment details, and any other information you provide when making a purchase or signing up for our newsletter.
Non-Personal Information: This includes information automatically collected about your use of our website, such as your IP address, browser type, device information, and browsing behaviour.
2. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your orders, including sending confirmations, receipts, and updates about your purchase.
To improve our website, products, and customer service.
To communicate with you, including responding to inquiries, providing updates, or sending marketing emails (if you have opted in).
To prevent fraud and ensure the security of our services.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who assist in processing payments, fulfilling orders, or running our website. These third parties are obligated to protect your data and only use it for the specific purpose of providing services to us.
We may also disclose your information when required by law or in response to legal requests (e.g., a subpoena or court order).
4. Data Security
We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. We use secure payment gateways and encryption methods to protect sensitive data, such as payment information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
5. Cookies
Our website uses cookies to enhance your shopping experience, improve site functionality, and track usage patterns. Cookies are small text files stored on your device. You can adjust your browser settings to refuse cookies, but this may impact the functionality of our website.
6. Your Rights
Depending on your location, you may have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, or if you have concerns about how we handle your data, please contact us at skye@makeitnaturally.com.au.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at skye@makeitnaturally.com.au
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.